Refunds policy

You are entitled to cancel your service within 7 days without giving any reason for doing so.

The deadline for canceling an order is 7 days from the date you received your fitness plan.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail contact@ethandenby.com.au

We will reimburse you no later than 30 days from the day on which we receive the cancellation request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

All training programs are subject to a 12-week lock-in period. Once you begin your program, you must commit to at least 12 weeks of training. Cancellations will only be accepted if the cancellation request is made within 7 days of receiving your fitness plan and before the 12-week lock-in period begins.

If you have any extenuating circumstances, please contact us to discuss possible accommodations.

By signing up for our training programs, you acknowledge and agree to the 12-week lock-in period.

Contact Us

If you have any questions about our Refunds Policy, please contact us by e-mail contact@ethandenby.com.au